Customer service very poor. Reception not welcoming at all. No smile at all. Same is reserved only for tourists. Had to wait one hour to check in. We thought zt once arrived at hotel everythg will be ready. Bt we hd to wait. Hotel must provide more staff for carrying luggage. Asian and indian restaurant already booked. Though all inclusive hotel should provide better variety of foods. Could nt enjoy the pool because of weather. Requested for baby cot which was delivered later on and to my surprise there was no blanket for the cot. Hotel staff asked me to cover baby with towel.. Hotel needs improvement at all levels.... However we enjoyed the stage performance.