Was looking forward for this get away but it was beyond my expectation.
1.Our room was not ready when we reached only after 1 hr and have to negotiate for late check out when I expected them to offer us.
2.I asked the lady since we are not going to Casela, is there any other option instead, without any explanation, she said NO..
3.I asked the lady @ the Spa since my husband will not proceed with the massage,s there any other option instead, without any explanation, she said NO.. I don't any gift from them but lease thing they can explain or simple offers like a drink...
4. The staff, mostly are very busy with the foreigners, taking good care them and we were invisible... It is not every month that a middle class family can go on a holiday once in a year maybe, so expect a good service.
5. 2 times they pick up my plate without asking me when I was still feeding daughter ( Dinner & breakfast)
6. My husband was @ the bar, he told me it is the worth service.
7. No activities/no kid clubs well thank God there was the swimming pool, I could prefer leaving earlier.
To sum up, maybe this hotel is not ready to welcome mauritian, they should not send offers on marideal.com and should focus most only on foreigners