My family and myself had a pleasant stay but nevertheless i would like to point out the following:
1. The Security at the Entrance did not instruct that there was no formal reception as in all hotels but instead we had to get down with all our luggage in some open air spot. Some guidance would have been most welcome.
2. It would be very much appreciated if the swimming pool can be heated during winter.
3. Buffet Lunch did not offer much choice or selection.
4. Some staff were not properly trained on how to address guests and i would say that person was quite rude.
5. There is no Sauna only Hamam.